Gary Haberl Posted June 25, 2018 Share Posted June 25, 2018 Hi, Is there a way to print or email a ticket in the servicedesk? If not, can suggest adding this feature. Gary Link to comment Share on other sites More sharing options...
Staff Chris Posted June 29, 2018 Staff Share Posted June 29, 2018 Hi Gary, Yes, there is the option to print and email ticket when you are adding the note. In order to do this, you will need to create the email template which will contain all the details of the ticket and then nselectit when you add Other emails to which to send the notification. Link to comment Share on other sites More sharing options...
Gary Haberl Posted July 2, 2018 Author Share Posted July 2, 2018 Thank you. I did see it before, and did not see it a while ago when I posted this. I have different blockers setup in my browsers which hid the print button. Thank you again. Link to comment Share on other sites More sharing options...
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