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Print or email a ticket

Gary Haberl
in Feature Requests

Featured Replies

  • Staff

Hi Gary,

Yes, there is the option to print

image.thumb.png.44575c7f039052093b0cc8ab6aeb278e.png

and email ticket when you are adding the note. In order to do this, you will need to create the email template which will contain all the details of the ticket and then nselectit when you add Other emails to which to send the notification.

image.png.2d5460d64431c22a8e74b54c6597fb74.png

  • Author

Thank you. I did see it before, and did not see it a while ago when I posted this.

I have different blockers setup in my browsers which hid the print button. 

Thank you again.

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.