Gary Haberl Posted June 4, 2018 Share Posted June 4, 2018 Hi, I think this is since the last update. When the RMM starts a ticket for a client, it does not include the Default Contract when starting the ticket. If I start a ticket manually for a client, it does pick the default contract. This is a large issue as I am having to go back the full month, find any ticket created by the RMM and edit the tickets to add the contract rate. Gary Link to comment Share on other sites More sharing options...
Gary Haberl Posted June 6, 2018 Author Share Posted June 6, 2018 BUMP... Anyone else seeing this? Link to comment Share on other sites More sharing options...
Staff Chris Posted June 22, 2018 Staff Share Posted June 22, 2018 Hi Gary, This functionality will be implemented into the Pulseway PSA version 4.0.13Â Gary Haberl 1 Link to comment Share on other sites More sharing options...
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