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Gary Haberl

PSA - Default Contract

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Hi, I think this is since the last update.

When the RMM starts a ticket for a client, it does not include the Default Contract when starting the ticket. If I start a ticket manually for a client, it does pick the default contract. 

This is a large issue as I am having to go back the full month, find any ticket created by the RMM and edit the tickets to add the contract rate.


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