PSA - Default Contract

[Gary Haberl]

Hi, I think this is since the last update.

When the RMM starts a ticket for a client, it does not include the Default Contract when starting the ticket. If I start a ticket manually for a client, it does pick the default contract. 

This is a large issue as I am having to go back the full month, find any ticket created by the RMM and edit the tickets to add the contract rate.

Gary

[Gary Haberl]

BUMP...

Anyone else seeing this?

[Chris]

Hi Gary,

This functionality will be implemented into the Pulseway PSA version 4.0.13