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PSA - Default Contract

Posted

Hi, I think this is since the last update.

When the RMM starts a ticket for a client, it does not include the Default Contract when starting the ticket. If I start a ticket manually for a client, it does pick the default contract. 

This is a large issue as I am having to go back the full month, find any ticket created by the RMM and edit the tickets to add the contract rate.

Gary

Featured Replies

  • Author

BUMP...

Anyone else seeing this?

  • 3 weeks later...
  • Staff

Hi Gary,

This functionality will be implemented into the Pulseway PSA version 4.0.13 

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