Thank you, thank you;

Nice to see 4.0.11.1 now.  There were a few fixes we were waiting for that the release notes say are fixed.  Good work.

Also, I noticed the new feature in Workflows.  Fantastic that we can now change tickets with tokens in emails.  We used this feature all the time in another ticket system we had.

Thank you again,

 

Hi Gary,

Thank you very much for your feedback. We're very excited to hear that you like the token feature - we love it too .

-Paul