Hi,

A couple of minor, but annoying bugs within the ticket editor that we'd like to bring to your attention:

• When you hit Enter for a new line, it seems to insert two lines. Hitting backspace to correct this removes a line, but also indents the cursor one character to the right.
• Also, hitting Enter for a newline seems to occasionally change the formatting so that the text gets a light gray background. 

Hi John,

This issue has been fixed. Please try now and let me know if this still doesn't work.

1. Fixed. Hitting enter now only inserts a single line.

2. Possibly fixed. It hasn't happened yet today, but we're only a hour into the work day.

However, the changes have introduced a new problem. The editor now strips out all newlines upon saving. There is no spacing.

Hi John,

We are planning to update the text editor for the Pulseway PSA in version 4.0.11.