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Pulseway

A full-screen app on your home screen with push notifications, badges and more.

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Chat Notification

Spicy Support
in Feature Requests

Featured Replies

Posted

Hi Pulseway,

I love the chat feature to talk to our customers, however is there any way you can enable any responses from customer to go into notifications.

We have to stay in the chat section on the iPhone to see their responses. Customers doesn't always respond straight away.

An alert would be good so we can use other sections of Pulseway whilst waiting for their response etc.

Thanks

Phil

  • Administrators

Hi Phil,

I totally agree with you. It happened to us a couple of times to miss replies from the customer, we will add a notification if you're no longer on the Chat page so you will know that the customer replied.

-Paul

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.