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Error while registering computer:SOAP 1.1 fault

Posted

Was there a Pulseway service outage last night, perchance? I found this repeated error over and over in my syslog from 2:28am through 6:19am EST this morning:

Jan  7 06:11:52 pidp8 pulseway: Error while registering computer:SOAP 1.1 fault: SOAP-ENV:Client[no subcode]#012"Try Again"#012Detail: get host by name failed in tcp_connect()
 

During that time, Pulseway recorded the machine as being down (which it was not).

Featured Replies

  • Staff

Get host by name failed due one of the following:

  • DNS Server was down, unreachable or non responding
  • Internet connection was down

Chris

  • Author

Ok, thanks Chris. I'm not aware of a network outage on my side during that timeframe but no big deal, just wanted to ask.

  • Staff

Do let me know should this happen again. Thanks.

Chris

  • 3 months later...


This error is happening on my server constantly, with most recently just a little while ago, when I restarted the pulseway service on my Debian server.

Apr 27 12:16:18 xxxxxxx pulseway[18797]: Error while registering online:SOAP 1.1 fault: SOAP-ENV:Client[no subcode]
                                          "SSL_ERROR_SSL
                                          error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"...
 

  • 1 year later...

Still having this issue on my Debian server:
 

Quote

Jul  3 12:22:34 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:25:49 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:26:29 albacore pulseway: Error while registering online:Error -1 fault in message exchange[no subcode]#012"End of file or no input: message transfer interrupted or timed out (30 s recv delay) (15 s send delay)"#012Detail: [no detail]
Jul  3 12:29:54 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:32:44 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:37:19 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:40:04 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:43:39 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:47:10 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:50:55 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:55:05 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:58:20 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 13:02:05 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 13:05:15 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 13:10:15 albacore pulseway: Error while registering online:Error -1 fault in message exchange[no subcode]#012"End of file or no input: message transfer interrupted or timed out (30 s recv delay) (15 s send delay)"#012Detail: [no detail]
Jul  3 13:13:30 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 13:16:45 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 13:26:39 albacore pulseway: Error while registering online:Error -1 fault in message exchange[no subcode]#012"End of file or no input: message transfer interrupted or timed out (30 s recv delay) (15 s send delay)"#012Detail: [no detail]
Jul  3 13:29:55 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
 

The server info:
Description:    Debian GNU/Linux unstable (sid)
Release:        unstable
Codename:       sid
Linux albacore 4.9.0-3-amd64 #1 SMP Debian 4.9.30-2 (2017-06-12) x86_64 GNU/Linux
 

Please let me know if more info is required.

 

Thanks,

Bart

 

  • Staff

Hi,

Can you post the output for:

openssl s_client -connect ws.pulseway.com:443

and

openssl version -a

Mark

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