Was there a Pulseway service outage last night, perchance? I found this repeated error over and over in my syslog from 2:28am through 6:19am EST this morning:

Jan  7 06:11:52 pidp8 pulseway: Error while registering computer:SOAP 1.1 fault: SOAP-ENV:Client[no subcode]#012"Try Again"#012Detail: get host by name failed in tcp_connect()
 

During that time, Pulseway recorded the machine as being down (which it was not).

Get host by name failed due one of the following:

• DNS Server was down, unreachable or non responding
• Internet connection was down

Chris

Ok, thanks Chris. I'm not aware of a network outage on my side during that timeframe but no big deal, just wanted to ask.

Do let me know should this happen again. Thanks.

Chris

This error is happening on my server constantly, with most recently just a little while ago, when I restarted the pulseway service on my Debian server.

Apr 27 12:16:18 xxxxxxx pulseway[18797]: Error while registering online:SOAP 1.1 fault: SOAP-ENV:Client[no subcode]
                                          "SSL_ERROR_SSL
                                          error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"...
 

Still having this issue on my Debian server:
 

Quote

Jul  3 12:22:34 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:25:49 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:26:29 albacore pulseway: Error while registering online:Error -1 fault in message exchange[no subcode]#012"End of file or no input: message transfer interrupted or timed out (30 s recv delay) (15 s send delay)"#012Detail: [no detail]
Jul  3 12:29:54 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:32:44 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:37:19 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:40:04 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:43:39 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:47:10 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:50:55 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:55:05 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 12:58:20 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 13:02:05 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 13:05:15 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 13:10:15 albacore pulseway: Error while registering online:Error -1 fault in message exchange[no subcode]#012"End of file or no input: message transfer interrupted or timed out (30 s recv delay) (15 s send delay)"#012Detail: [no detail]
Jul  3 13:13:30 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 13:16:45 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
Jul  3 13:26:39 albacore pulseway: Error while registering online:Error -1 fault in message exchange[no subcode]#012"End of file or no input: message transfer interrupted or timed out (30 s recv delay) (15 s send delay)"#012Detail: [no detail]
Jul  3 13:29:55 albacore pulseway: Error while registering online:SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"SSL_ERROR_SSL#012error:1409442E:SSL routines:SSL3_READ_BYTES:tlsv1 alert protocol version"#012Detail: SSL_connect error in tcp_connect()
 

The server info:
Description:    Debian GNU/Linux unstable (sid)
Release:        unstable
Codename:       sid
Linux albacore 4.9.0-3-amd64 #1 SMP Debian 4.9.30-2 (2017-06-12) x86_64 GNU/Linux
 

Please let me know if more info is required.

 

Thanks,

Bart

 

Hi,

Can you post the output for:

openssl s_client -connect ws.pulseway.com:443

and

openssl version -a

Mark