The remote name could not be resolved: 'no address'

[marciow1]

No matter which device I try to remote desktop into, I get the message: The remote name could not be resolved: 'no address'.

 

The dashboard is installed on a Windows 7 Pro machine.   I tried to connect to Windows 2012 R2, Windows 2012, or Windows 7 Pro.    4 different remote locations and even in the same subnet.   Get the same error every time.   What am I missing?  

 

[Chris]

Hi,

 

Can you please contact support [at] pulseway [dot] com? I will escalate it to the technical support department.

 

Regards,

Chris

Pulseway Support

[marciow1]

Somehow it fixed itself because I emailed support, and I haven't had the issue again.