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Remote Desktop connections timing out

mwgoff75
in Dashboard

Featured Replies

Posted

Since the update to Remote Desktop 1.0 and Dashboard 4.7.4 build 4 trying to connect to remote systems is timing out.  They were working previously to this update.

 

Thanks,

 

Matt

Hi Matt,

Are all connection attempts timing out or only some ?

Can you tell us on what OS is the Dashboard installed ? Also the OS for the machine you are trying to connect to ?

  • Author

Hi Matt,

Are all connection attempts timing out or only some ?

Can you tell us on what OS is the Dashboard installed ? Also the OS for the machine you are trying to connect to ?

All but one are timing out.  I haven't been able to find a difference between the 1 that works and the 15 that don't.  Dashboard is running on Windows Server 2012, trying to connect to Windows Server 2012 R2.  

  • Staff

Hi,

 

We did perform some tests and we never reproduced this bug on our test environment. Maybe it was some routing issue between our ISP and your ISP. Glad that it's working now.

 

Regards,

Chris

Pulseway Support

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  2. Select Site settings.
  3. Find Notifications and adjust your preference.