mwgoff75 Posted May 21, 2015 Posted May 21, 2015 Since the update to Remote Desktop 1.0 and Dashboard 4.7.4 build 4 trying to connect to remote systems is timing out. They were working previously to this update. Thanks, Matt
Calin Posted May 21, 2015 Posted May 21, 2015 Hi Matt, Are all connection attempts timing out or only some ? Can you tell us on what OS is the Dashboard installed ? Also the OS for the machine you are trying to connect to ?
mwgoff75 Posted May 21, 2015 Author Posted May 21, 2015 Hi Matt, Are all connection attempts timing out or only some ? Can you tell us on what OS is the Dashboard installed ? Also the OS for the machine you are trying to connect to ? All but one are timing out. I haven't been able to find a difference between the 1 that works and the 15 that don't. Dashboard is running on Windows Server 2012, trying to connect to Windows Server 2012 R2.
Calin Posted May 22, 2015 Posted May 22, 2015 Thank you for the information. We will perform some tests and get back to you.
mwgoff75 Posted May 27, 2015 Author Posted May 27, 2015 I don't know if it was something on your end or ours, but this is working now.
Staff Chris Posted May 28, 2015 Staff Posted May 28, 2015 Hi, We did perform some tests and we never reproduced this bug on our test environment. Maybe it was some routing issue between our ISP and your ISP. Glad that it's working now. Regards, Chris Pulseway Support
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