affer Posted April 30, 2015 Posted April 30, 2015 I reckon that with 4.7.4 the remote desktop is final? i can see in manage devices that all my clients is up to date, and i am trying to remote desktop to some windows xp machines (that are on the road) but i get the error: The agent remote desktop libraries are not up to date, please update them to the latest version. i have tried all my XP installations, both virtual and physical, and i cant connect to either f them, they all respond with the same error. what do you suggest i should do now? thanks.
Staff Chris Posted April 30, 2015 Staff Posted April 30, 2015 Hi Rasmus, We believe that your Enterprise Server hasn't updated yet. Can you run 'iisreset' to force an update on the enterprise server host? Wait for five minutes then restart the agent on one system and see if this fixes the problem. Regards, Chris Pulseway Support
affer Posted May 4, 2015 Author Posted May 4, 2015 That did not help, restartet both the enterprise server after an iisreset, and restarted the xp machine, still same error, only seeing the problem on XP machines. nu luck yet, still same error. //Rasmus
Staff Chris Posted May 4, 2015 Staff Posted May 4, 2015 Hi Rasmus, Can you open a case with support [at] pulseway [dot] com? I will escalate it to the operations team. Regards, Chris Pulseway Support
Staff Chris Posted May 5, 2015 Staff Posted May 5, 2015 Hi Rasmus, I just received an update from the development team. We have resolved the issue you are experiencing and it will be included in the next release. I will send you a PM when we released the update so you can test it out. Regards, Chris Pulseway Support
affer Posted May 5, 2015 Author Posted May 5, 2015 Thanks for info, i will look forward to this update, hope it is beeing released very soon.
affer Posted May 22, 2015 Author Posted May 22, 2015 Update, the same error occurs in windows server 2003, hope the release will help on the error here also. have not tested with the beta you guys sended me, just is just FYI.
Staff Chris Posted May 25, 2015 Staff Posted May 25, 2015 Hi Rasmus, Please note that we release the 4.7.5 agent and it will propagate to the Pulseway Enterprise servers in the following 48 hours. The fix applies for Windows Server 2003 too. Regards, Chris Pulseway Support
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