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Posted

I reckon that with 4.7.4 the remote desktop is final?

 

i can see in manage devices that all my clients is up to date, and i am trying to remote desktop to some windows xp machines (that are on the road)

 

but i get the error: The agent remote desktop libraries are not up to date, please update them to the latest version.

 

i have tried all my XP installations, both virtual and physical, and i cant connect to either f them, they all respond with the same error.

 

 

what do you suggest i should do now?

 

thanks.

 

 

 

  • Staff
Posted

Hi Rasmus,

 

We believe that your Enterprise Server hasn't updated yet. Can you run 'iisreset' to force an update on the enterprise server host? Wait for five minutes then restart the agent on one system and see if this fixes the problem.

 

Regards,

Chris

Pulseway Support

Posted

That did not help, restartet both the enterprise server after an iisreset, and restarted the xp machine, still same error, only seeing the problem on XP machines.

 

nu luck yet, still same error.

 

//Rasmus

  • Staff
Posted

Hi Rasmus,

 

Can you open a case with support [at] pulseway [dot] com? I will escalate it to the operations team.

 

Regards,

Chris

Pulseway Support

  • Staff
Posted

Hi Rasmus,

 

I just received an update from the development team. We have resolved the issue you are experiencing and it will be included in the next release. I will send you a PM when we released the update so you can test it out.

 

Regards,

Chris

Pulseway Support

  • 3 weeks later...
Posted

Update, the same error occurs in windows server 2003, hope the release will help on the error here also.

 

have not tested with the beta you guys sended me, just is just FYI.

  • Staff
Posted

Hi Rasmus,

 

Please note that we release the 4.7.5 agent and it will propagate to the Pulseway Enterprise servers in the following 48 hours. The fix applies for Windows Server 2003 too.

 

Regards,

Chris

Pulseway Support

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