Today all of my Linux servers were reported offline by Pulseway. I checked and the agents were all crashed. When I tried to restart I get the following from syslog:

 

Dec 23 19:27:24 email pulseway: Configuration read successfully!

Dec 23 19:27:26 email pulseway: Cannot open /var/log/wtmp

Dec 23 19:27:26 email pulseway: Got exception signal: 11

Dec 23 19:27:26 email kernel: [768393.476883] pulsewayd[2596]: segfault at 0 ip 00007fa06b047374 sp 00007fa068f8d690 error 4 in libc-2.15.so[7fa06afd9000+1b5000]

 

They are all running Ubuntu 12.04.

Hi,

Can you, please sent us (support@pulseway.com) your config file (after remove all sensitive informations). As well can you please send the output of: uname -a; cat /etc/issue; openssl -v .

Thanks!

Regards,

Mark

Was there any solution? I see the same thing?

I am seeing this as well, and I've posted an email to support@pulseway.com

I've had the same problem, and for me it was easily resolved by fixing up the <Account> tag in config.xml

 

For some reason, 4 junk characters were appended to the Password hash. Removing those made the agent start just fine for me. Alternatively you can change the Password attribute on the <Account> tag to your password in cleartext, and the agent will replace it with the hashed value on the next start.