Jump to content

Multiple Pulseway tray icons


Recommended Posts

I'm running Pulseway User Agent 4.6 on Win8.1 Pro x64. Right now, I have 5 Pulseway tray icons showing. None are "ghost" icons that remain after an application crash; they are all working properly.


I recently installed/uninstalled Carbonite backup software a couple times, and I think that is when the extra tray icons were added. The Carbonite installer kills Explorer.exe and restarts it to add/remove its shell integration. I believe that Pulseway detected the Explorer crashes, and automatically added a tray icon afterward, even though the existing icon(s) were still there.


On a related note, since the Pulseway icon doesn't do much, and I don't need it at all, I'd like to be able to hide it completely.

Link to comment
Share on other sites

  • Staff

Hi Crank,


Thank you for your report.


You remove the Pulseway User Agent tray icon by opening Pulseway Manager, navigate to the System -> General tab and then deselect the User Support Request from the User Session group.


Multiple tray icons for Pulseway User Agent is a known bug and it will be resolved in the next Pulseway windows agent release.




Pulseway Support

Link to comment
Share on other sites

  • 2 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...