WIT Posted September 19, 2014 Posted September 19, 2014 Hello, We have noticed a possible issue on 2012 server Non R2. Firstly Asset info is not available, but more importantly The cpu can spike upto 50% on the server when making the request and then closing the app on my phone. Also a client was having performance issues with a database application and once pulseway was removed the performance issues have gone. We have 4 monitored 2012 standard servers that all seem to show similar oddities with pulseway. They are all HP Proliants All our 2012 R2 servers are fine. Anyone else seeing this?
Administrators Paul Posted September 19, 2014 Administrators Posted September 19, 2014 Hi WIT, It seems to me that your performance counters are corrupted. Try running lodctr /r in an administrative command prompt and see if that solves your problems.
WIT Posted September 23, 2014 Author Posted September 23, 2014 Thank you for replying Paul, I have tried your suggestion C:\Windows\SysWOW64>lodctr /R Info: Successfully rebuilt performance counter setting from system backup store However I am still seeing the same issue as outlined in my first post. when trying to access asset info and then backing out. PC monitor service uses approx. 15% CPU on this server until i restart the service. Is there a local log for pulseway do you know? Sam
Administrators Paul Posted September 23, 2014 Administrators Posted September 23, 2014 Well you could enable Diagnostic Logging from Pulseway Manager -> Settings -> Diagnostics (that will create a trace.log file in the installation directory) however I don't know if that would provide any clues about the high CPU usage.
WIT Posted September 24, 2014 Author Posted September 24, 2014 Thanks Paul, I have checked the log is this relevant: Local server started. 9/24/2014, 13:24:10.880: [service] Starting pcmontask in session: '1'... 9/24/2014, 13:24:10.920: [service] pcmontask invoke in session '1' exited with error code '0' 9/24/2014, 13:24:10.928: [service] Starting pcmontask in session: '3'... 9/24/2014, 13:24:10.938: [service] pcmontask invoke in session '3' exited with error code '0'
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