Inevat - Michael Jones

Currently the interface allows us to run a script which is great, but it would be more useful to have an interactive interface that allowed us to operate as if we were on the system.

Some competitors (datto) offer the ability for users to access scripts/software installs directly from their tray icon. This feature would greatly decrease overhead for things like software installs and common tasks.

Thanks for that feedback. I was afraid that notifications were the solution. I can't think of any better way to train my technicians not to look at notifications than to overload them with useless ones. We are currently in process of fully integrating the API into our custom front end, so my guess is we will have to turn on all these notifications and then filter what we show our technicians.
Pulseway, if you are reading this, please fix this implementation. We don't need a notification every time someone logs in just to run a workflow that updates the system name with the name of the person logging in. There are countless use cases for workflows that should not be kicked off by a notification.