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Jon

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  1. Like
    Jon reacted to Chris in Remote Desktop: Connecting fails when disconnected session present   
    Hi @Louwrens,
    This is happening because that session is no longer active (idle) and as soon as you connect to the console session that session is destroyed by Microsoft. The Pulseway RD is designed to join the currently active console session, therefore as soon as Microsoft makes changes to existing session you are asked to reconnect to that session. The same will happen if you will switch the user accounts while you are connected to that system. You will need to reconnect to that system using the Pulseway RD using the account to which you want to switch the console.
  2. Confused
    Jon reacted to Paul in Remote Desktop can only be used with Pulseway Team plan - issue   
    Pulseway Remote Desktop is not available on the Pro plan at this time nor it's available for purchase as an addon. If you go for the Team plan you get 3 RD concurrent sessions for free.
    -Paul
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