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Posts posted by AGrolleman

  1. We are having some issues regarding offline notifications. The problem is that when the servers are rebooted for whatever reason, this does not generate a offline notification. It will only trigger if the server has been down for at least 5 minutes.

    For Windows servers the notification "Send a notification when the computer is shutting down" is working great, only this does not seem to function on Linux machines. Is there another way to track when a server gets a reboot and is back online within that 5 minute period?

  2. Hello Paul,


    Any update regarding this? I can still see that this is on the roadmap, but the initial idea was to implement this early Q1 2019. I think you missed that line a little bit. ;)


    Kind regards,


  3. Hello fellow forum readers!


    The new policies setting within Pulseway seems like a good step forward, great job on that!


    Now on to the request part of the post; It seems silly to just be able to assign a single policy to a customer. A better solution would be to allow multiple policy settings to a single Agent Group. This way you can specify a default policy for all customers, and finetune the policy for specific solutions. In the customer only policy it would be possible to filter out specific errors, which are a known feature for the particular Agent Group.


    Looking forward to a response,


    Alex Grolleman

  4. Requesting a Two-Way sync between Autotask's PSA and Pulseway. (And possible more ticketing / PSA systems). I would like to see when a ticket gets resolved that the Pulseway resolves / deletes the notification.

    I tried to get something going with the API, only the Ticket ID is not being sent over to Autotask. This could be a quick workaround.


    P.S. Why is under every ticket the text: "Sent from Pulseway (www.pulseway.com)." being added? I already paid for the product :D.

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