[Offline notification]

We are having some issues regarding offline notifications. The problem is that when the servers are rebooted for whatever reason, this does not generate a offline notification. It will only trigger if the server has been down for at least 5 minutes.

For Windows servers the notification "Send a notification when the computer is shutting down" is working great, only this does not seem to function on Linux machines. Is there another way to track when a server gets a reboot and is back online within that 5 minute period?

[Two Way sync.]

Hello Paul,

 

Any update regarding this? I can still see that this is on the roadmap, but the initial idea was to implement this early Q1 2019. I think you missed that line a little bit. 

 

Kind regards,

Alex

[Two Way sync.]

Hello Paul,

On the roadmap we can see that this is currently "in design". Is there already a bit of information you can share, for example what PSA partners are being considered?

[Two Way sync.]

We have arrived in the 4th quarter of 2019. Is there any update on how this will function, or when this is scheduled for release?

[Two Way sync.]

Hello Paul,

Is there any update to this request? the first quarter is almost over.

[Edit button appears broken]

Experiencing the same issue. Happens with old as well as new notifications.

 

Kind Regards,

[6.1 Policies]

Hello fellow forum readers!

 

The new policies setting within Pulseway seems like a good step forward, great job on that!

 

Now on to the request part of the post; It seems silly to just be able to assign a single policy to a customer. A better solution would be to allow multiple policy settings to a single Agent Group. This way you can specify a default policy for all customers, and finetune the policy for specific solutions. In the customer only policy it would be possible to filter out specific errors, which are a known feature for the particular Agent Group.

 

Looking forward to a response,

 

Alex Grolleman

[Two Way sync.]

Hi Paul,

Thanks for the quick reply! Is there any time frame planned for the release of this feature?

[Two Way sync.]

Requesting a Two-Way sync between Autotask's PSA and Pulseway. (And possible more ticketing / PSA systems). I would like to see when a ticket gets resolved that the Pulseway resolves / deletes the notification.

I tried to get something going with the API, only the Ticket ID is not being sent over to Autotask. This could be a quick workaround.

 

P.S. Why is under every ticket the text: "Sent from Pulseway (www.pulseway.com)." being added? I already paid for the product .