[Auto Assign Tickets]

Thank you Chris.  I see what i can do there.

 

[Kaspersky Anti-Virus exclusions]

Thanks, I just missed that area to configure.

[Auto Assign Tickets]

Currently as an MSP of one (1), I need all the tickets for my clients assigned to me rather than having to go in and edit each ticket.  Is this possible?

[Kaspersky Anti-Virus exclusions]

Having trouble finding where to do an exclusion in KAV for Windows.  KAV quarantined some files that are required for some X-Ray software on a client.  Need to make sure these files are not treated as a virus.