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About jbconsult

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    IT Apprentice

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    Mississippi, USA

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  1. jbconsult

    Auto Assign Tickets

    Thank you Chris. I see what i can do there.
  2. jbconsult

    Kaspersky Anti-Virus exclusions

    Thanks, I just missed that area to configure.
  3. jbconsult

    Auto Assign Tickets

    Currently as an MSP of one (1), I need all the tickets for my clients assigned to me rather than having to go in and edit each ticket. Is this possible?
  4. jbconsult

    Kaspersky Anti-Virus exclusions

    Having trouble finding where to do an exclusion in KAV for Windows. KAV quarantined some files that are required for some X-Ray software on a client. Need to make sure these files are not treated as a virus.