The service ran fine until a couple of months ago, but I did not notice that it had stopped working until recently.
I thought the issue may have been related to the name changing from PC Monitor to Pulseway so I first tried uninstalling and reinstalling the application, but the installer failed stating that a step that could not be completed. I then searched for and removed files and registry entries relating to PC Monitor, PCMonitor, Pulseway, and MMSoft and was able to reinstall the application.
After entering my account details, I am able to validate my account but the service still will not start.
Here are the lines in trace.log:
7/21/2015, 17:22:35.103: [service] Pulseway Service ver. 4.7.6 build 704 is starting...
7/21/2015, 17:22:35.107: [service] Copyright © 2015 MMSOFT Design Ltd. All rights reserved.
7/21/2015, 17:22:35.111: [service] Increasing process priority to AboveNormal...
7/21/2015, 17:22:35.118: [service] Account not configured, the service will not start.
7/21/2015, 17:22:35.128: [service] Service is stopping...
7/21/2015, 17:22:35.146: [service] [Module Downloader] Closed
7/21/2015, 17:22:35.170: [service] Service stopped.
If I close and reopen the application, the username and password fields have been cleared.
Any ideas on how to resolve?
Thanks.
