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Chris

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Posts posted by Chris

    Hi Gary,

     

    Thank you for your feedback.

     

    We plan on improving our reports in an upcoming release so your idea came in just in time. I've passed it among the team for further consideration.

     

    Regards,

    Chris

    Pulseway Support

    Hi,

     

    We have updated the remote desktop components to resolve the crash, please follow the instructions bellow on how to get your clients download the updated RemoteDesktop components:
     
    1. Stop the Pulseway service.
    2. Delete the file: pcmrdp-agent.dll from Pulseway's installation directory.
    3. Restart the Pulseway service and wait for the file pcmrdp-agent.dll to be restored.
    4. Test the Remote Desktop feature one more time.
     
    Regards,
    Chris
    Pulseway Support

    Hi,

     

    Unfortunately once you activate service notifications, you will be notified of each and every service you've configured. We will consider adding the ability of opting out of status notifications for a selection of services in a future release. Thank you for your feedback.

     

    Best Regards,

    Chris

    Pulseway Support

    Hi,

     

    Unfortunately we only support distributions that are running a kernel version of 2.6.32 (or higher). We recommend you to upgrade your kernel to the latest available version by running aptitude update as the root user.

     

    Please let us know if you encounter problems with the latest kernel.

     

    Regards,

    Chris

    Hi,

     

    Thank you for letting us know. We are working on the Remote Desktop performance continuously, the speed will most likely increase as we continue to publish updates to the Remote Desktop module.

     

    Regards,

    Chris

    Pulseway Support

    Hi,

     

    Remote Desktop was included in the Pulseway Dashboard 4.5.2 so you will need to start the Dashboard as an administrator so it can automatically update itself. Furthermore, you need to enable the Remote Desktop feature in the Pulseway Manager app (System -> General tab) on the target machine or provision multiple monitored systems using Pulseway Group Policies.

     

    Chris

    Pulseway Support

    Hi Matt,

     

    Thank you for letting us know of the keyboard issue. Can you please share the following details with us (for the agent host and the client machine):

    1. Operating System name, edition, service pack and architecture
    2. CPU Architecture (32-bit or 64-bit)

    Thanks,

    Chris

    Pulseway Support