Jump to content
Pulseway 9.7 🥳
Pulseway RMM Masterclass

Chris

Staff
 View Profile  See their activity

  • Posts

    1347

  • Joined

  • Last visited

 Content Type 

Posts posted by Chris

    Product Branding

    in Feature Requests

    Posted

    Hi,

     

    We already have support for rebranding the Pulseway Web Application for the Pulseway Enterprise Server solution. Rebranding support for reports is also present in our todo list among with agent rebranding so this is something we're definitely going to implement in the future.

     

    Regards,

    Chris

    Pulseway Support

    How does the email notification work?

    in Notifications

    Posted

    Hi,

     

    From the Pulseway Enterprise Server host, open up Windows Explorer and navigate to the C:\Hosting\Admin directory. From there open up the PCMonitorAdmin.exe application and you will find the SMTP settings in Server Settings -> Email Notifications tab.

     

    Regards,

    Chris

    Pulseway Support

    Protect Pulseway from being unistalled

    in Windows

    Posted

    Hi Newton,

     

    Welcome to the Pulseway community. We recommend you reduce the user rights to "Limited user" privileges so that they will not have access to uninstall Pulseway. An administrative user account should always have access to manage their systems.

     

    Regards,

    Chris

    Pulseway Support

    Change dashboard page rotation time

    in Windows

    Posted

    Hi Michael,

     

    Welcome to the Pulseway community. Unfortunately, at this moment it's not possible to change the page rotation interval but we've added your idea to our todo list and it will be implemented in a future release.

     

    Regards,

    Chris

    Pulseway Support

    problems with VSS drivers

    in Bugs

    Posted

    Hi,

     

    Backup Pulseway's configuration using Pulseway Manager then delete the configuration by deleting the Registry Key at: HKLM\Software\MMSOFT Design\PC Monitor. Restart Pulseway Manager and reconfigure the account details and press apply. Run your backup one more time and see if the problem persists. We want to know if the volumes are still locked with a vanilla configuration.

     

    Regards,

    Chris

    Pulseway Support

    Pulseway Client Plugin Emulator?

    in Windows Client API

    Posted

    Hi Xander,

     

    Thank you for your contribution. Our customers usually attach to the Pulseway Service with a visual studio debugger and if their plugin was compiled with debugging symbols then you should be able to add breakpoints and step through your managed code.

     

    Regards,

    Chris

    Pulseway Support

    CPU temp wrong

    in Bugs

    Posted

    Hi,

     

    Welcome to the Pulseway community.

     

    Can you please attach a screenshot of the values reported on your device? We will diagnose the problem right away.

     

    Regards,

    Chris

    Pulseway Support

    Error 1001? - Problems, many of them.

    in Windows

    Posted

    Hi Bazz,

     

    Welcome to the Pulseway community.

     

    Please run the following command in an administrative command prompt (cmd -> right click -> run as administrator) including quotes:

    sc delete "PC Monitor"

    Pulseway installer should proceed now without giving you the 1001 error.

     

    Regards,

    Chris

    Pulseway Support

    Enterprise Server - Much Smaller Licenses

    in Feature Requests

    Posted

    Hi,

     

    We have plans on offering hosted enterprise plans in the future which will support smaller packages as well. Also to prevent any confusion, the Pulseway Enterprise Server software can only on Windows Server operating systems and it doesn't support workstation operating systems.

     

    Regards,

    Chris

    Pulseway Support

    Domain User

    in Windows

    Posted

    Hi Ohannis,

     

    Welcome to the Pulseway community.

     

    To run a user as the Domain Admin user please hold the Shift key while right clicking the Pulseway Manager icon and you should see a "Run as" menu entry. From there you can run the application as the Domain Admin user. You can also remotely configure agents by using the Pulseway Dashboard app (windows desktop application).

     

    Regards,

    Chris

    Pulseway Support

    cannot get user login notification

    in General

    Posted

    Hi,

     

    Welcome to Pulseway community. Please make sure that the system is not in maintenance mode as that will prevent all notifications and check that there is no Pulseway Group Policy (Pulseway Manager->Manage Systems->Manage Group Policy) disabling those particular notifications.

     

    Regards,

    Chris

    Pulseway Support

    No network data from Linux agent

    in Linux

    Posted

    Hi,

     

    It seems that you forgot to set the Enabled switch to true. Try with the following lines:

    <PingResponse Address="www.dyn.com" Milliseconds="1" Minutes="15" PriorityOnSlowResponse="1" PriorityOnNoResponse="1" Alias="Printer" Enabled="true"/>
<PingResponse Address="www.opendns.com" Milliseconds="1" Minutes="10" PriorityOnSlowResponse="0" PriorityOnNoResponse="0" Alias="Router" Enabled="true"/>

    Regards,

    Chris

    Pulseway Support

×
×
  • Create New...