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Chris

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Posts posted by Chris

    Offline Pulseway Manager Changes

    in Feature Requests

    Posted

    Hi,

     

    Welcome to the Pulseway community. While we don't have support for offline computer configuration changes, we do support creating a policy that takes effect in all systems part of the group. To manage Pulseway Group Policies (not to be confused with GPOs) open Pulseway Manager on any systems and go to Manage Systems -> Manage Group Policies. From there you'll be able to change some settings centrally for all systems part of the group. If a system is offline, it will pick up the Group Policy change next time it connects to the server. Please note that Pulseway Group Policies take effect at runtime and are not reflected in the local configuration of the system (they take effect but you don't see them in the local Pulseway Manager's configuration).

     

    We plan on improving the configuration mechanism and procedures of the agents in the future to allow offline changes of agent configurations.

     

    Regards,

    Chris

    Pulseway Support

    Unable to use Pulseway anymore

    in Android

    Posted

    Hi,

     

    Welcome to the Pulseway community. Pulseway supports Android 2.2 (or higher) so it should continue to work on your Samsung Note 1. Can you send an email to support [at] pulseway [dot] com and our level 2 support technicians would be glad to assist you with your problem.

     

    Regards,

    Chris

    Pulseway Support

    SNMP Server Module

    in SNMP

    Posted

    Hi,

     

    It looks like your device doesn't respect the SNMP convention by sending an empty IpAddress body (0x40, 0x00). That violates the standard, as the result should be a Null body (0x05, 0x00). IpAddress is defined in RFC2578, which is strictly of 4 bytes. That's why SNMP checks against 4 bytes. The check against 16 bytes is for IPv6 addresses. Can you try to update the firmware of the device to see if fixes the issue?

     

    Regards,

    Chris

    Pulseway Support

    Group Policy Visibility

    in Feature Requests

    Posted

    Hi,

     

    We apologize for the confusion that Pulseway Manager causes in regards with the Group Policy mechanism. We plan on improving the agent configuration by moving it to the upcoming HTML5 web application. This will definitely support Group Policy visibility so it's a feature that is coming in the future.

     

    Regards,

    Chris

    Pulseway Support

    Veeam Applications aware and client 4.7.4 - Cause Crash

    in Bugs

    Posted

    Hi Clark,

     

    Welcome to the Pulseway community.

     

    The windows server 2008R2 that's being reported as a windows 7 is most likely running with the same identifier as the windows 7 machine. Did you import the Pulseway configuration on that machine or is it a cloned VM? To fix this stop the Pulseway service and delete the ComputerIdentifier registry entry from HKLM\Software\MMSOFT Design\PC Monitor and then restart the service. You should see a duplicate instance with the same name (delete the offline duplicate) and now it should correctly report the OS name. If this doesn't fix the problem, let me know.
     
    Regarding the problem with Veeam backup, this is not something that we can help you with. You should address all Veeam issues with Veeam support as they will be able to assist you further. Pulseway is not interfering with other software running on systems so we strongly believe this is not related to Pulseway.

     

    Regards,

    Chris

    Pulseway Support

    multiple questions about linux monitoring and general

    in General

    Posted

    Hi Fabian,

     

    Welcome to the Pulseway community.

     

    General questions
    - Is the any possible to create/write our own plugins for linux? Or only windows?
    Plugins are only for the windows agent, however you can use the REST API to create cloud instances. We plan to support linux plugins in the future as well.
    - Is there an german distribution/support?
    No, not at this moment.
    - For the Windows client is the documentation nearly perfect, is there any documentation for Linux client?
    The linux sample configuration file is thoroughly documented as well. Can you let us know what we missed in the linux documentation?
    - Is there a way to put groups in groups?
       * Like UNIT1/linux, UNIT1/windows UNIT2/linux and UNIT2/windows 
    We don't have support for sub-groups at this moment but with the Pulseway Enterprise Server you can create a user account per customer and then have groups which is basically the same thing.
     
    Specific linux monitoring questions:
     
    mySQL (Linux)
    - Database Status
    - Test Connection
    - SQL Queries and analyse results
    MySQL (and MariaDB) server module is on our Roadmap.
     
    Oracle Database 11gR2 (Linux)
    - Status tablespace capacity
    - Test connection with user and specific sid
    I've noted the request and we will consider it for a future release.
     
    KVM/Qemu (Linux)
    - Status VM Guest
    I've noted the request and we will consider it for a future release.
     
    Linux
    - Harddisk SMART Values
    This is planned for a future release.
    - Software RAID status
    Also planned for a future release.
    - Check Ports
    This is already supported by the linux agent.
    - Temperatur, fans like the nagios check_sensor plugin
    Planned for a future release.
     
    Backups (Linux)
    - Check file timestamp?
    For this we plan on introducing a way to send notifications from a script so that you can write a cron job that does custom checks and then if needed, send the notification.
     
    Mailserver (Linux)
    - Check SMTP and IMAP Connection
    Can be achieved with the port monitoring feature.
     
    Update check Linux distributions 
    - Ubuntu (apt-get)
    - Suse (Zypper)
    Both and yum is already on our todo list.
     
    SNMP
    - Enterprise Version required?
    No, SNMP server module will work just fine with the Professional plan.
    - Every device one license?
    No, you consume a license unit for each agent / cloud instance. If an agent monitors 100 SNMP enabled devices it will still consume only one license unit.
     
    Regards,
    Chris
    Pulseway Support

    PCMonitorSrv.exe CPU Usage

    in Windows

    Posted

    Hi,

     

    Welcome to the Pulseway community. Can you please rebuild your performance counter and restart the operating system to see if it solves the problem?

    lodctr /r

     

    Regards,

    Chris

    Pulseway Support

    remote desktop final?

    in Bugs

    Posted

    Hi Rasmus,

     

    I just received an update from the development team. We have resolved the issue you are experiencing and it will be included in the next release. I will send you a PM when we released the update so you can test it out.

     

    Regards,

    Chris

    Pulseway Support

    Linux agent notification

    in Feature Requests

    Posted

    Hi,

     

    This is a great idea, I'm moving this to Feature Requests as it's not a feature we currently support. We like the idea of having scripts send notifications to Pulseway and we will be adding it in the future.

     

    Regards,

    Chris

    Pulseway Support

    Azure - non subscription user

    in Azure

    Posted

    Hi,

     

    Pulseway requires your subscription identifier in order to connect to Azure. If you don't have one, you will not be able to use Pulseway to monitor your Azure virtual machines.

     

    Regards,

    Chris

    Pulseway Support

    remote desktop final?

    in Bugs

    Posted

    Hi Rasmus,

     

    We believe that your Enterprise Server hasn't updated yet. Can you run 'iisreset' to force an update on the enterprise server host? Wait for five minutes then restart the agent on one system and see if this fixes the problem.

     

    Regards,

    Chris

    Pulseway Support

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