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Pulseway

A full-screen app on your home screen with push notifications, badges and more.

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Timm

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Everything posted by Timm

  1. Timm

    Unreliable offline time

    Timm replied to Martti Nuudi's topic in Bugs
    The issue occurs when a user logs in without an internet connection. Once the internet connection is established, the device status updates only for the duration the device is online. After the connection is lost, the timestamp reverts to the previous date. This means that a device can accumulate an increasingly outdated "offline time" if the user only connects to the internet after logging in or if the device is rarely restarted. As a result, it becomes impossible to determine whether a device is no longer in use, if there is an issue with the Pulseway software requiring reinstallation, or if the user simply logged in without an internet connection. A device that showed the status Online for 59d 05h 18m and Last bootup time: 29 Sep 2025 yesterday, now shows the status Offline since 106 days today. This makes it impossible for an MSP to reliably fulfill their responsibilities.

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