JonM

Thank you very much. I’m just catching up on my emails and seeing the email from 12 hours ago. My bad. Thank you for your help

If I select "I don't have an instance name", then the fields for username and password do not appear like in older iOS versions. The only option is to 'Save' and that produces an Error: Invalid Username

"Agent Group" is empty on MacOS when trying to configure endpoint. There are 2 elements configured in the Admin Web Portal but I'm not able to select either. All I see is "No agent groups available" and cannot select a value. I even created a new Site and Agent Group I am using a Legacy account ('free') so I don't have an instance. I do have 2FA configured but this problem existed earlier today before I activated 2FA.