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Cheers, I have done this!!

[Default Tickets Listing Click Behavior not working]

The Default Tickets Listing Click Behavior option under My Settings > Preferences does not seem to work, I currently have this set to 'Open In New Tab' rather than the default 'Open In Same Window / Open In New Window' however it still seem to open in the same window. 

 

If it helps, I have my Service Desk Experience set to 'New View'

[Change Status / Assignee from Queue / View]

I'd like to request that when in a queue or a view, we are able to change status / assign tickets from the queue / views dashboard by left clicking the relevant section, and being able to change it from here, for instance left clicking the status, and it bring a drop down of all ticket statuses so I can then change it, or left clicking assignee, and being able to add an assignee straight from there.

In the morning we typically have a number of tickets in the helpdesk, so being able to quickly view the ticket title normally enables me to then be able to close / assign tickets there and then, without having to go into each individual ticket 

If you require more info, please don't hesitate to let me know

[See latest ticket update on title hover]

I'd like to request that when we hover the cursor over the title of a ticket in the queue/view that it enables us to see the latest activity of that ticket, whether is is an internal note from a technician, or a reply from a customer etc