[install agent into PFSense]

Np. Anyway, BSD port is on the roadmap so, keep an eye on the forum.

 

Regards,

Mark

[install agent into PFSense]

Hi,

 

PFSense is FreeBSD based distribution and Pulseway doesn't support BSD yet.

 

Regards,

Mark

[Linux Agent Manual Upgrade]

Hi,

 

@Craigusus: What distro? stop/start sequence works? Just wander if is something related to restart only.

 

Mark

[agent in CentOS]

Hi,

 

Is this error persistent (you get it every time when start pcmonitor)?

By any change, do you have core dump enabled on your machine?

If yes, can you, please, check if a coredump was created.

Thanks!

 

Mark

[On Mountain Lion I start the App and nothing happens.]

Hi,

 

Can you, please try this:

 

When hangs, go to Activity Monitor and search for PCMonitor and com.mobilepcmonitor.PCMonitorHelper processes.

Right click on them and create Sample Process.

Send them to support@pulseway.com.

Thanks!

 

Mark

[Port monitoring on Mac doesn't seem to work]

So, you have web server running on 443 and you setup port monitor and web monitoring to monitor port 443. Web monitoring working and port monitor not.

It's that correct?

 

Mark

[Rapberry Pi, Openelec & XBMC]

Hi,

 

Are you running XBMC on top of Rasbian or as standalone image?

 

Regards,

Mark

[Port monitoring on Mac doesn't seem to work]

Hi,

Thanks for reporting!

Is the error persistent (you get the error all the time) ? What service is running on 443?

I'll try to match your environment to replicate the issue.

Regards,

Mark

[auto-start service when system is booted]

Hi,

 

If you are using the native linux client, the install process will take care of this.

PCMonitor daemon will automatialy start on boot.

 

Best regards,

Mark

[Mac OS X Mavericks]

Installing the latest version on OSX Mavericks Server, and the app starts, but the stop responding in the Activity Monitor shortly after.  Is there a fix for this?

 

Hi Jason,

 

Can you, please, try this:

1. close PCMonitor (Hide option from context menu)

2. open Terminal and type:

sudo launchctl remove com.mobilepcmonitor.PCMonitorHelper

3. open Console and clear it

4. open PCMonitor agent. 

6. copy and send Console output (check as well if any PCMonitor .crash file under Diagnosis and Usage Information) to support@pulseway.com. (please do not post console output here - may contain sensitive data)

 

Thanks!

 

Mark

[Ubuntu 4.2.2 Upgrade]

Hi

 

/etc/pcmonitor dir contains only the configuration files.

Binary files are installed under /usr/sbin folder.

 

 

Mark

[dead but subsys locked]

Done! You have PM. 

[dead but subsys locked]

Hi,

PM me your connection details and I'll login to have a look.

Mark

[Linux Agent Manual Upgrade]

In order to manually upgrade the Pulseway agent to the latest version, the old version need to be removed first:

rpm -e pcmonitor or dpkg --remove pcmonitor

 

Check if pcmonitord process is still running:

ps auxw | grep pcmonitord

 

Kill the process if it is still running:

killall pcmonitord

 

Install the new version:

rpm -Uhv pulseway_xXX.rpm

or

dpkg -i pulseway_xXX.deb

 

Start the pulseway service:

/etc/init.d/pulseway start

[Raspberry PI Problem]

Hi,

 

On your root server, can you please, uninstall pcmonitor, download latest version from our web site and install it.

Let me know how you getting on with this.

 

Mark 

[dead but subsys locked]

i tried installing new one but it says its already installed.  do i have to uninstall old one first? if so, what command?

 

You can remove existing one: rpm -e pcmonitor and install new one: rpm -ihv pcmonitor_x64.rpm

or you can force reinstall: rpm -ihv pcmonitor_x64.rpm --force

[raspberry pi pcmonitor status FAIL]

There is no "second place to fill in username/password".

In config.xml this is the only place where you need to put credentials :

 

<Account Username="username" Password="password" UseCustomServer="false" CustomServerAddress="" />

 

Mark

[Monitor service died and can not start on all Linux machines I run]

Hi,

 

Check if pcmonitord process is running: ps -auxw pcmonitord. If running, kill it. Then start it again: /etc/init.d/pcmonitor start.

Check logs (/var/log/syslog) afterwords and spot anything related to pcmonitord.

 

What distro/version have you installed?

 

Regards,

Mark

[dead but subsys locked]

Hi,

 

Please get the latest version from website.

 

Regards,

Marl

[Raspberry Pi Issues/Questions]

Hi,

 

PCmonitor work on ARMv6. QNAP running on ARMv5 processor.

To identify your issues:

Try to stop pcmonitor: /etc/init.d/pcmonitor stop. Double check that the pcmonitord process not running in memory anymore: ps auxw psmonitord.

Then start pcmonitor: /etc/init/d/pcmonitor start and watch the logs. When you will see something like:

 

Error while registering online:SOAP 1.1 fault: SOAP-ENV:Client[no subcode]#012"Connection timed out"#012Detail: connect failed in tcp_connect()

 

Go to raspberry pi console and type: openssl s_client -connect wsn.monilepcmonitor.com:443

Please let us know the output of this command.

 

Mark

[Network interfaces showing Kb/s but graphs show KB/s (Linux native agent only)]

Hi,

 

Thanks for reporting this problem. This issue will be fixed in the next version.

 

Regards,

Mark

[Feature request : Raspberry Pi CPU temperature monitoring & possible control over CPU over clock]

Hi,

 

It's on our roadmap.

 

regards,

Mark

[raspberry pi - XBMC does not show up in SYSTEMS]

Hi,

 

Can you, please, check /var/log/syslog for any pcmonitord crash?

 

Regards,

Mark

[Cannot start monitor service 'Got exception signal 11']

Hi,

 

It's a known issue with VPS machines and will be fixed today.

 

Regards,

Mark

[dead but subsys locked]

Hi,

This is not a 'package sign' issue. It's a genuine crash on your system. But to investigate we need more details, like coredump file created after crash.

Sign error must be because your have OpenGPGCheck = yes on /etc/abrt/abrt.conf. Try to set this to OpenGPGCheck = no and restart abrt service.

What's the version of CentOS? What hypervisor are you using?

Regards,

Mark