Posts posted by Marius
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Hi Gary,ÂThis looks to be like a Windows Management Interface (WMI) service problem. Please check to see that the WMI service is up and running.To find more information about WMI root problems use Microsoft's WMI Diag script from here:Â http://go.microsoft.com/fwlink/?LinkId=62562.ÂMarius
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An offline notification will be sent, please set the notify_when_offline to true as specified here:
http://www.pulseway.com/restapi/#publish
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Once the instance goes offline it could take up to 15 minutes for the notification to be fired.
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Marius
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Hey,
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Have you enabled the diagnostic logging setting in the Manager app?Â
If yes, can you please start the service and see if the log gets created in the Pulseway installation folder?
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Also, it's worth checking if the account user/pass is valid. Please open the Manager and press the "Validate Account" button; what is the result?
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Thanks.
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Marius
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Unable to login to Windows 8 App
in Windows
I know it's hard to believe but this is not a Pulseway app issue - and surely it's not under our control or we would have done something about it to fix it.
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Try to take your Windows 8 device outside your network and see if it connects.Â
From our experience, and we had about 3 or 4 cases, it was always about the network settings. Also, edit your Windows 8 hosts file and manually add the IP / name there and try.
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Hope this helps.
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Marius