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Marius

Heroes
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Posts posted by Marius

  1. I know it's hard to believe but this is not a Pulseway app issue - and surely it's not under our control or we would have done something about it to fix it.

     

    Try to take your Windows 8 device outside your network and see if it connects. 

    From our experience, and we had about 3 or 4 cases, it was always about the network settings. Also, edit your Windows 8 hosts file and manually add the IP / name there and try.

     

    Hope this helps.

     

    Marius

  2. Hi,

     

    For now this is not possible with a subscription - but we are working to add support for it.

    The only way to achieve this now is to host your own Enterprise server and have multiple accounts. Then, you will be able to share computers with different user accounts as read-only.

     

    Marius

  3. Hey,

     

    Have you enabled the diagnostic logging setting in the Manager app? 

    If yes, can you please start the service and see if the log gets created in the Pulseway installation folder?

     

    Also, it's worth checking if the account user/pass is valid. Please open the Manager and press the "Validate Account" button; what is the result?

     

    Thanks.

     

    Marius

  4. Thank you Michael,

     

    Yes, the notification inbox size was limited to 100 - this might have caused the issue. As new notifications are added the old ones are removed automatically.

    We have now extended the limit to 500.

     

    Thanks again for your help Michael. 

     

    Regards,

    Marius

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