[VSS Service]

You can simply restart the PC Monitor service then - we will change this so the previously monitored services will no longer send notifications.

[VSS Service]

Is the service still listed in the services list for that computer?

[.NET Cloud API Available]

The Cloud API is a standalone PC Monitor agent that you can include in any app/service you host in the Cloud. You can then view application specific values, define custom commands for your application as well as sending notification based on your application conditions.

Windows Agent API allows you to define plugins that add additional values, commands and notifications to the existing PC Monitor Agent running on your PC.

[Increase of free computers to monitor?]

Hi,

Currently this is not possible but it might change in the future.

[Change account password]

You're welcome, we hope to have it implemented in 2.9.

[Change account password]

The change is not propagated yet - we are working on this feature.

[Error starting PC Monitor service.]

have you cleared the install folder and reinstalled the app? A library is missing for some reason, a reinstall will fix this.

[Groups]

Thank you Chris, we're really glad you find our solution useful.

In the PC Monitor Manager app - Accounts Tab there is a section "Computer Information" - you can change the computer name (it's defaulted to the real computer name by default) and the group name. Assign a new group name for all the servers - you can even do that remotely for every computer by pressing the "Registered Computer" button and selecting each server you want to configure.

[VMware server module availability]

Yes, we plan to add Alerts and Events in the next version of the VMware server module.

[.NET Cloud API Available]

The first .NET Cloud API is available here: http://www.mobilepcm...nload/netcloud.zip

With this API you can monitor any .NET app/service cloud instance, publish details, send commands and receive notifications.

The API requires an API Key, please email us with your username and we will generate a key for you.

[change from celcius to fahrenheit]

There is a setting in PC Monitor Manager - System tab.

[Random Disconnect / Offline notifications in Dashboard and iPhone App]

The issue has now been fixed, everything should be running well.

[Random Disconnect / Offline notifications in Dashboard and iPhone App]

You're very welcome. We hope the issue is resolved soon, looks like it's a major outage there... we have some servers in a different data centre and we can see some of the issues there too.

[Random Disconnect / Offline notifications in Dashboard and iPhone App]

There is a problem at the Level 3 in New York that causes a lot of packet losses - the data centre technicians are aware of this problem and hopefully will be fixed soon.

[AD locked user accounts]

Thanks for the suggestion, we will consider adding this.

[Plugin support in PC Monitor 2.8]

You're very welcome, please let us know if we can help, will be glad to.

[Plugin support in PC Monitor 2.8]

@CptRico - You can use both - keep an array of SimpleItems and update their Title/Subtitle or recreate them every time GetAdditionalComputerDetails() is called. If it takes some time to gather the information you want to display in these items I would create a separate thread for data collection in the plugin that updates the array. Then when the GetAdditionalComputerDetails() is called you simply return the items in the array.

GetAdditionalComputerDetails is called when the computer details page is opened on a mobile device for that computer - and it's called every 5 seconds.

Another method, PluginDataCheck is called every 15 seconds even if no one is looking at the computer details - you can use this method to collect data for your items and even send notifications when a certain condition is met.

[Cannot connect to ws1.pulseway.com]

Check the system date.

[User Support Plugin 1.3]

Just to mention that you can have one active notification per plugin. This will change in the future to allow multiple active notifications for each plugin - once the Cloud API will be released.

[Error starting PC Monitor service.]

Uninstall the app, delete the installation folder (if still there) and remove the HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PC Monitor. Restart and try to install the app again.

[Error starting PC Monitor service.]

Try enabling the diagnostic logging in Settings -> Diagnostics and start the service again. A trace.log file will be written in the installation folder, please email it to us.

[User Support Plugin 1.3]

This is great, thank you Paul. Very useful.

[forgot my account password :(]

Use PC Monitor manager installed on your PC to reset your password.

[AD Module add/delete users]

we plan to add this.

[Some Newbie Questions]

Thank you.

Yes, we have this on the todo list.