[What is the time scale for graphs?]

5 seconds

[Breakdown of Windows Updates by types]

The updates are grouped and an red/yellow/grey icon will show the importance of the update.

[Do automatic updates of the monitoring agent (Windows) ever cause a reboot?]

No, the agent updates will only cause the PC Monitor service to restart.

[Simple issue - Changing what email accounts notifications are sent to]

You can also use https://www.pulseway.com/account/login

[PC Monitor . secure Connection?]

The transmission IS SECURED using HTTPS (443).

We are an Irish company and our servers are hosted in the US. 

 

You can always host your own PC Monitor Enterprise Server if you don't want your systems to connect to our Cloud servers. Also, please read our Privacy Policy.

[How do you close an account?]

http://www.pulseway.com/about

[How do you close an account?]

Email support with your username. We plan to build this functionality on the web site (My Account section) soon.

[Service starts then stops 10 seconds later]

When this happens check that the username and password are correct (and if applicable the dedicated server is also correct). 

[Offline notfication (repeats)]

It is not a bug, please consult the user manual: http://pulseway.com/usermanual before.

[Email notification not working]

Are the email notifications enabled? Do you still receive push notifications? If both yes looks like your mail server is blocking our emails.

[SNMP Server Module]

the iOS app will be available shortly as well as the WebApp.

[File Notifications]

Starting from version 3.9, Pulseway supports file change notifications.

 

 

[SNMP Server Module]

SNMP Server module allows SNMP agent exploring, crawling for exposed variables, displaying real-time values on the mobile clients and monitoring variables for changes using configured rules.

 

 

 

Agent discovery is supported, you click the “Run Discovery” button and watch how SNMP agents get added. Exporting and Importing is also possible to ease the process of configuration backup and migration.

 

 

 

Send notifications when a selected SNMP agent variable value meets a certain condition:

 

 

[Associated Account not displaying Group]

Thank you, can you please email us (support at mobilepcmonitor dot com) a screenshot?

[2 factor authentication via Google Authenticator]

We will consider this. 

 

BTW, we do support two-step authentication for accessing account settings, the web app and some other settings. Check the Account Details section in PC Monitor Manager.

[send notification on file creation]

It's scheduled to be released in 3 weeks. 

[send notification on file creation]

You will need to create your own plugin for that.

[send notification on file creation]

File create, change, delete and rename notifications are already implemented and will be available in the next Windows agent release (ver. 3.9).

 

 

file.tiff

[PIN code for clients]

This is not supported for now but we will consider adding it in a future release.

[snmp monitoring]

We are considering adding the SNMP support in the next (3.9) release.

[PC Monitor for Mac 10.5.x]

Unfortunately no.

[Can't access web application on dedicated server]

Simon, we have sent you an email about this issue - we will need to investigate further but I think your WebApp is pointing to a wrong server Url.

[Is it possible to monitor/control multiple instances of SQL server on the same machine?]

Unfortunately we do not have a release date just yet.

[Wake command not working on mac]

http://forum.pulseway.com/topic/414-wake-up-mac/

[How to get subscription from a mac?]

This is a link on how to get a subscription:

http://pulseway.com/support/getsubscription

 

As for waking up a Mac this has been answered already:

http://forum.pulseway.com/topic/414-wake-up-mac/ - not supported in the current release.