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charles427

Windows 8.1 service not started

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Is there anything in the Application Event Log related to PC Monitor?

 

Also, could you export the configuration from PC Monitor Manager (without the account details) and send it to our support email address? 

 

Thank you

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Okay, its not really working for me.

 

It works for a few days then stops and I have to manually start the service.  I have to run the repair tool every time to get it to work for a few days but then back to bad habits.

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I have the same issues here running windows 8.1 64 pro. The service seems to start a couple of times, then stops working and the computer is not monitored anymore. I read somewhere this happens when a windows update is installed? Anyways - this seems to pretty critical, so any idea how to fix this? The .NET Framework Repair Tool seems to not help.

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This is not an issue with our PC Monitor service but a .NET Framework issue that occurs on a very limited number of cases.

Unfortunately we don't know when it will be fixed or what the fix is just yet. By enabling the diagnostic logging we determined that the OS does not initiate a service start at all.

 

Could you please set the PC Monitor service to start Automatically with a Delayed Start and let us know if it makes a difference? Thanks.

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