Dan5150 Posted October 7, 2013 Posted October 7, 2013 Every so often the monitoring service stops and i have to manually restart it. Heres the trace log: trace log.txt
Marius Posted October 7, 2013 Posted October 7, 2013 Thank you, we are investigating this. Are there any entries in the Application event log as well?
Dan5150 Posted October 7, 2013 Author Posted October 7, 2013 Doesn't look like it. thanks for checking into it. Let me know if theres anything else you might need.
Marius Posted October 7, 2013 Posted October 7, 2013 Could you please export the configuration from PC Monitor Manager without the authentication details and email it to support at mobilepcmonitor dot com? Thank you.
Dan5150 Posted October 7, 2013 Author Posted October 7, 2013 Yes, what exactly do you need from the pc monitor configuration? Youre talking about all of the settings except for my username and password?
Marius Posted October 7, 2013 Posted October 7, 2013 Yes, but only if it is possible. Otherwise we will get in touch by email to find out more about the configuration. Thanks.
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