Every so often the monitoring service stops and i have to manually restart it. Heres the trace log:

trace log.txt

Thank you, we are investigating this. Are there any entries in the Application event log as well? 

Doesn't look like it. thanks for checking into it. Let me know if theres anything else you might need.

Could you please export the configuration from PC Monitor Manager without the authentication details and email it to support at mobilepcmonitor dot com?

 

Thank you.

Yes, what exactly do you need from the pc monitor configuration? Youre talking about all of the settings except for my username and password?

Yes, but only if it is possible. Otherwise we will get in touch by email to find out more about the configuration.

 

Thanks.