Offline Server isn't offline

[MarcelBrabetz]

Hello everybody did someone already faced this problem?

I have already taken a look to another topic in bugs section regarding "Offline Servers that aren't offline"

So I already startet the local installation on that Server and Click validate Account.

 

After using it following Error box appears:

"Es war kein an https://gate.mobilesystemmanager.com/server.svc lauschend Endpunkt vorhanden der die Nachricht annehmen konnte. ........"

 

nslookup told me the correct address by using different DNS Servers. Restarting Service and logoff / logon didn't solved the problem at all. No configuration change took place since the last contact to the server. We only had a short downtime of Internetconnection that was monitored correctly by PC Monitor.

What can i do without starting Server in business time?

Thanks a lot for your help.

 

[JHimmelbauer]

Hello Mr. Brabetz,

 

the Server is online and it looks everithing Ok - can you please check Proxy settings and/or if is Port 443 open?

 

Regards, Josef Himmelbauer

(You can contact me also directly)

[MarcelBrabetz]

Update:

Don't no why but in this topic the Lancom Systems Router blocked https-communication towards this address. A restart of of this device solved the problem.

So if the Server is reachable remote and you're hitting this problem check firewall logs :-)

[MarcelBrabetz]

Hello Mr. Himmelbauer,

 

already found out the problem on my own. Thanks for this quick response.

[JHimmelbauer]

Perfect!

 

you're welcome