I'm a user of PC Monitor and I had two accounts that were able to login the software. But I didn't used the software for a while. Today I tried to setup my new computer and it said Invaild user name and/or email address. The two username combinations are easy113/easy113@gmail.com and easy1013/easy113@me.com . Could anyone help me to fix it? Thanks!

Screnshots

http://sdrv.ms/T2mD4L

http://sdrv.ms/T2mEpg

We will re-activate one of your accounts, please tell us which one.

As per PC Monitor Terms of Service you cannot have multiple accounts.