It's been the last month or so and my normally great working Android app is not working that good.
The first thing I noticed is that when remoting into a machine, the android app takes care of the MFA for me, I only need to select YES, now I get an error message on the bottom of the App saying "Data Not Available" I have to use a One Time Passcode to be able to access the remote machine.
Remove my phone from being a trusted device and added it back.
And it's just recently that I noticed for some of my high risk clients I don't get a notification when they login, their IP address changes, USB stick inserted, etc. I assume it's related to the MFA?
Has their been a resolution on this, any backend fix that can be done?
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Hi,
It's been the last month or so and my normally great working Android app is not working that good.
The first thing I noticed is that when remoting into a machine, the android app takes care of the MFA for me, I only need to select YES, now I get an error message on the bottom of the App saying "Data Not Available" I have to use a One Time Passcode to be able to access the remote machine.
It's similar or identical to this posting in Bugs: https://forum.pulseway.com/topic/5367-buggy-mfa-on-mobile-app/#comment-17911
I have tried everything is this posting.
Uninstalled the App
Reinstalled the App
Cleared the storage and cache
Checked that push notifications was enabled
Remove my phone from being a trusted device and added it back.
And it's just recently that I noticed for some of my high risk clients I don't get a notification when they login, their IP address changes, USB stick inserted, etc. I assume it's related to the MFA?
Has their been a resolution on this, any backend fix that can be done?
Thanks,
Craig