The current limit when adding attachments to tickets, including via the note field is 20MB. I'm suggesting that we add in a feature to allow increasing the attachment size if a company would like to do so. My multifunction printer allows that. I don't see why the ticketing system couldn't. It actually sometimes causes issues with things scan to emailed into tickets.
The current limit when adding attachments to tickets, including via the note field is 20MB. I'm suggesting that we add in a feature to allow increasing the attachment size if a company would like to do so. My multifunction printer allows that. I don't see why the ticketing system couldn't. It actually sometimes causes issues with things scan to emailed into tickets.