Sometimes, we encounter users not wanting to install an agent on certain devices, like a C-suite executive’s laptop, or you need to assist a customer on an unmanaged device. 

With Pulseway Remote Control On Demand, it's quick and simple:

1. Create a session and name it. An invite is sent automatically to the user’s email, or you can copy the session link manually.
2. The user downloads a small file from the link and runs it.
3. In the WebApp, the session status updates from "session requested" to "session ready".
4. Click "Connect" to launch the Pulseway Remote Control app and gain access to the guest machine.

Once connected, you get all the usual Pulseway remote functionalities:
✔️ File transfers
✔️ Live chat with the end user
✔️ Multi-monitor support & screen switching
✔️ Screen blackout for privacy
✔️ And more!

No pre-installed agent, just instant, hassle-free remote access when you need it.

Where is Remote Control On Demand?

Hey @DahaS - You can find it next to the notifications icon on the dashboard above (refer to image). And if you want to know more about it, you can go to this KB: https://intercom.help/pulseway/en/articles/10095980-remote-control-on-demand 😊