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Unable to register linux device


Patchwork1375

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I am trying to install the pulseway agent on a linux device (proxmox VE), but the registration is not working. After I run `pulseway-registration` and follow instructions, then I run `systemctl status pulseway`, this is the output that I get:

● pulseway.service - Remotely Monitor and Control IT Systems
     Loaded: loaded (/etc/systemd/system/pulseway.service; enabled; vendor preset: enabled)
     Active: active (running) since Fri 2023-03-31 18:15:15 AEDT; 13min ago
    Process: 1837126 ExecStartPre=/bin/sleep 10 (code=exited, status=0/SUCCESS)
   Main PID: 1837160 (pulsewayd)
      Tasks: 6 (limit: 38345)
     Memory: 3.5M
        CPU: 2.735s
     CGroup: /system.slice/pulseway.service
             └─1837160 /usr/sbin/pulsewayd --no-daemonize

Mar 31 18:26:22 pve pulseway[1837160]: Error while registering computer: SOAP 1.1 fault SOAP-ENV:Client[no subcode]
                                       "Error 400: HTTP 400 Bad Request"
                                       Detail: [no detail]
Mar 31 18:26:38 pve pulseway[1837160]: Error while registering computer: SOAP 1.1 fault SOAP-ENV:Client[no subcode]
                                       "Error 400: HTTP 400 Bad Request"
                                       Detail: [no detail]
Mar 31 18:26:54 pve pulseway[1837160]: Error while registering computer: SOAP 1.1 fault SOAP-ENV:Client[no subcode]
                                       "Error 400: HTTP 400 Bad Request"
                                       Detail: [no detail]
Mar 31 18:27:10 pve pulseway[1837160]: Error while registering computer: SOAP 1.1 fault SOAP-ENV:Client[no subcode]
                                       "Error 400: HTTP 400 Bad Request"
                                       Detail: [no detail]
Mar 31 18:27:26 pve pulseway[1837160]: Error while registering computer: SOAP 1.1 fault SOAP-ENV:Client[no subcode]
                                       "Error 400: HTTP 400 Bad Request"
                                       Detail: [no detail]
Mar 31 18:27:42 pve pulseway[1837160]: Error while registering computer: SOAP 1.1 fault SOAP-ENV:Client[no subcode]
                                       "Error 400: HTTP 400 Bad Request"
                                       Detail: [no detail]
Mar 31 18:27:59 pve pulseway[1837160]: Error while registering computer: SOAP 1.1 fault SOAP-ENV:Client[no subcode]
                                       "Error 400: HTTP 400 Bad Request"
                                       Detail: [no detail]
Mar 31 18:28:16 pve pulseway[1837160]: Error while registering computer: SOAP 1.1 fault SOAP-ENV:Client[no subcode]
                                       "Error 400: HTTP 400 Bad Request"
                                       Detail: [no detail]
Mar 31 18:28:33 pve pulseway[1837160]: Error while registering computer: SOAP 1.1 fault SOAP-ENV:Client[no subcode]
                                       "Error 400: HTTP 400 Bad Request"
                                       Detail: [no detail]

 

This is the config file located at `/etc/pulseway/config.xml`

<?xml version="1.0" encoding="utf-8"?>
<config xmlns="http://www.pulseway.com/linuxconfig">
        <!--Pulseway Linux Monitoring Agent - pulseway.com -->
        <!--Account Information
    - Username: your Pulseway username
    - Password: your Pulseway password (the plain password will be automatically encrypted the next time the Pulseway service starts)
    - UseCustomServer: enable this option only if you have a dedicated Enterprise Server assigned to your account
    - CustomServerAddress: your Enterprise Server address
    - Token: Pulseway Agent Group token-->
        <Account Username="<username>" Password="<hashed password>" UseCustomServer="false" CustomServerAddress="" Token=""/>
        <!--Computer Information
    - Name: computer name used for display and listing (by default the Linux computer name will be used)
    - Group: commputer group name-->
        <ComputerInformation Name="" Group="Default"/>
        <!--System Commands-->
        <AllowedCommands>
                <Restart Allowed="true"/>
                <ShutDown Allowed="true"/>
                <PowerOff Allowed="true"/>
                <Suspend Allowed="false"/>
                <Hibernate Allowed="false"/>
        </AllowedCommands>
        <!--Monitored Services-->
        <MonitoredServices>
                <!--Service
      - Name: service name
      - DisplayName: friendly name used for display
      - IsDaemon: 'true' if the monitored service is a daemon and 'false' if the monitored service is a process
      - DaemonType: system management daemon type: NONE, SYSVINIT, UPSTART or SYSTEMD
      - Path: path of the monitored service (this is used when the monitored service is a process)
      - StartParameters: parameters used to start the monitored service (this is used when the monitored service is a process)
      - CanBeStopped: 'true' or 'false'-->
                <Service Name="cups" DisplayName="CUPS Service" IsDaemon="true" DaemonType="SYSVINIT" Path="" StartParameters="" CanBeStopped="true" Enabled="false"/>
                <Service Name="ntpd" DisplayName="NTPD Process" IsDaemon="false" DaemonType="NONE" Path="/usr/sbin/ntpd" StartParameters="-p /var/run/ntp/ntpd.pid -g -u ntp:ntp -i /var/lib/ntp -c /etc/ntp.conf" CanBeStopped="true" Enabled="false"/>
                <Service Name="ssh" DisplayName="SSH Daemon" IsDaemon="true" DaemonType="UPSTART" Path="" StartParameters="" CanBeStopped="true" Enabled="false"/>
                <Service Name="SuSEfirewall2.service" DisplayName="SuSE Firewall Service" IsDaemon="true" DaemonType="SYSTEMD" Path="" StartParameters="" CanBeStopped="true" Enabled="false"/>
        </MonitoredServices>
        <!--SSL Certificates and Web Sites-->
        <Web>
                <!--SSL Certificates-->
                <Certificates>
                        <!--Certificate
        - Server: server name or IP address
        - Port: server port-->
                        <Certificate Server="google.com" Port="443" Enabled="false"/>
                        <Certificate Server="microsoft.com" Port="443" Enabled="false"/>
                </Certificates>
                <!--Web Sites-->
                <WebSites>
                        <!--WebSite
        - Url: web site Url
        - Type: method used for testing the web site - HEAD or GET
        - Name: name used for display-->
                        <WebSite Url="http://www.google.com" Type="HEAD" Name="Google (using HEAD)" Enabled="false"/>
                        <WebSite Url="http://www.intel.com" Type="GET" Name="Intel (using GET)" Enabled="false"/>
                </WebSites>
        </Web>
        <!--Network-->
        <Network>
                <!--Ping
      - Server: server IP address or hostname-->
                <Ping Server="8.8.8.8" Enabled="false"/>
                <!--Ports-->
                <MonitoredPorts>
                        <!--Port
        - Type: TCP or UDP
        - Number: port number
        - Name: port name
        - Address: computer name or IP address (for UDP only localhost or 127.0.0.1 are valid)-->
                        <Port Type="TCP" Number="80" Name="Google (port 80)" Address="www.google.com" Enabled="false"/>
                        <Port Type="TCP" Number="443" Name="Google (port 443)" Address="www.google.com" Enabled="false"/>
                        <Port Type="UDP" Number="53" Name="DNS" Address="127.0.0.1" Enabled="false"/>
                </MonitoredPorts>
                <!--Network Interfaces-->
                <NetworkInterfaces>
                        <!--Interface
        - Name: interface name-->
                        <Interface Name="eth0" Enabled="false"/>
                        <Interface Name="eth1" Enabled="false"/>
                </NetworkInterfaces>
                <!--Wake on WAN
      - Port: port number on which the wake packet will be sent-->
                <WoWAN Port="9" Enabled="false"/>
        </Network>
        <!--File Browsing-->
        <FileBrowsing Enabled="false"/>
        <!--Notifications (supported notification priorities: 0-Critical, 1-Elevated, 2-Normal, 3-Low)-->
        <Notifications>
                <!--Send a notification when the computer is offline-->
                <WhenOffline Enabled="false"/>
                <!--Send a notification when the computer is online-->
                <OnOnline Priority="2" Enabled="false"/>
                <!--Send a notification when the computer is shutting down-->
                <OnShutdown Priority="0" Enabled="true"/>
                <!--Send a notification when a user logs in-->
                <UserLogsIn Priority="2" Enabled="false"/>
                <!--Send a notification when a user logs out-->
                <UserLogsOut Priority="3" Enabled="false"/>
                <!--Send a notification when the available memory is below a certain percentage (between 10 and 90) for a number of minutes (between 1 and 120)-->
                <MemoryLow Priority="1" Percentage="10" Minutes="1" Enabled="false"/>
                <!--Send a notification when the CPU usage is above a certain percentage (between 10 and 90) for a number of minutes (between 1 and 120)-->
                <HighCpuUsage Priority="1" Percentage="90" Minutes="5" Enabled="false"/>
                <!--Send a notification when the CPU usage is below a certain percentage (between 10 and 90) for a number of minutes (between 1 and 120)-->
                <LowCpuUsage Priority="2" Percentage="10" Minutes="5" Enabled="false"/>
                <!--Send a notification when a port is closed for a number of minutes (between 1 and 120)-->
                <PortClosed Priority="1" Minutes="1" Enabled="false"/>
                <!--Send a notification when a service has stopped for a number of minutes (between 1 and 120)-->
                <ServiceStopped Priority="1" Minutes="1" Enabled="false"/>
                <!--HDD Free Space - send a notification when a HDD free space is low
      - Percentage: the free space percentage (between 10 and 90)
      - Path: the mount path-->
                <LowHDDSpace>
                        <Hdd Percentage="10" Path="/" Priority="0" Enabled="false"/>
                        <Hdd Percentage="20" Path="/home" Priority="1" Enabled="false"/>
                </LowHDDSpace>
                <!--Send a notification when the public IP address has changed-->
                <IpChange Enabled="false"/>
                <!--Ping Responses-->
                <PingResponses>
                        <!--PingResponse
        - Address: IP address or hostname
        - Milliseconds: a response value that defines a slow ping response
        - Minutes: for how many minutes should the condition stay activated before a notification is sent
        - PriorityOnSlowResponse: notification priority for the slow response notification
        - PriorityOnNoResponse: notification priority for the no response notification
        - Alias: display name -->
                        <PingResponse Address="10.10.10.2" Milliseconds="50" Minutes="15" PriorityOnSlowResponse="1" PriorityOnNoResponse="1" Alias="Printer" Enabled="false"/>
                        <PingResponse Address="10.10.10.1" Milliseconds="50" Minutes="10" PriorityOnSlowResponse="0" PriorityOnNoResponse="0" Alias="Router" Enabled="false"/>
                </PingResponses>
                <!--Send a notification when a SSL certificate is about to expire or has expired
      - Days: Number of days before the certification expiry date-->
                <SSLCertificateExpiration Days="15" Priority="0" Enabled="true"/>
                <!--Send a notification when a web site is not available
      - Minutes: Number of minutes the web site has not been available-->
                <WebSiteNotAvailable Minutes="1" Priority="0" Enabled="true"/>
        </Notifications>
        <!--Send a copy of every notification to a syslog server 
        - Server: Hostname or IP of the syslog server
        - Port: Port of the syslog server-->
        <SyslogServer Server="127.0.0.1" Port="514" Enabled="false">
                <!--Send a status report to the syslog server
          - ReportInterval: Status report send interval (in minutes)-->
                <SendStatusReport ReportInterval="5" Enabled="false">
                        <!--Should the report include the processor usage-->
                        <IncludeProcessorUsage Enabled="false"/>
                        <!--Should the report include the memory usage-->
                        <IncludeMemoryUsage Enabled="false"/>
                        <!--Should the report include the disk space usage-->
                        <IncludeDiskSpaceUsage Enabled="false"/>
                        <!--Should the report include the logged in user count-->
                        <IncludeLoggedInUsersCount Enabled="false"/>
                        <!--Should the report include the network usage-->
                        <IncludeNetworkSpeed Enabled="false"/>
                        <!--Should the report include the ping round trip times-->
                        <IncludePingRoundtripTime Enabled="false"/>
                        <!--Should the report include the ping response times-->
                        <IncludePingResponses Enabled="false"/>
                        <!--Use a different Syslog Server for status report
              - Server: Hostname or IP of the status report custom server
              - Port: Port of the status report custom server-->
                        <StatusReportUseCustomServer Server="127.0.0.1" Port="514" Enabled="false"/>
                </SendStatusReport>
        </SyslogServer>
        <!--Maintenance Mode (when the computer is in maintenance mode no notifications will be sent)-->
        <MaintenanceMode Enabled="false"/>
        <!--Proxy Server Settings
    - Host: proxy server IP addressor hostname
    - Port: proxy server port
    - User: proxy server user (optional)
    - Password: proxy server password (optional)-->
        <Proxy Host="proxy.host" Port="8080" User="" Password="" Enabled="false"/>
        <!--Set Pulseway to install new updates automatically-->
        <AutoUpdate Enabled="true"/>
</config>

 

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