Hello, 

I'm not able to register a new system with my existing Pulseway account. 

I am able to put in my user name, but password is greyed out so i am unable to enter it. 

I do not have a dedicated instance. 

When i click Authenticate, it gives me an error (attached)

Edited January 23, 20232 yr by rankinallen

i am also having tbe same issue. has it been caused by the auth changes introduced in version 9.1?

Have raised a support ticket for your query, our team will assist you on this.

I am having this issue as well this morning.

I have raised the concern with our Dev team, will keep you guys informed.

I’m having the same issue as well 

This was a known issue with Pro & Free versions of Pulseway, people using the Team version are not impacted.  However, the issue is now resolved.

 

I am having that issue now.  Has something changed since your last post?

Hi @ChittyNas

Apologies for the late reply, I was on PTO 

Are you still facing the above issue? If so please let me know and I'll help you out.