rankinallen Posted January 23, 2023 Posted January 23, 2023 (edited) Hello, I'm not able to register a new system with my existing Pulseway account. I am able to put in my user name, but password is greyed out so i am unable to enter it. I do not have a dedicated instance. When i click Authenticate, it gives me an error (attached) Edited January 23, 2023 by rankinallen frico280 1
Jrussell26 Posted January 25, 2023 Posted January 25, 2023 i am also having tbe same issue. has it been caused by the auth changes introduced in version 9.1?
Jamie Taylor Posted January 26, 2023 Posted January 26, 2023 Have raised a support ticket for your query, our team will assist you on this.
Anarky Posted January 30, 2023 Posted January 30, 2023 I am having this issue as well this morning. Jamie Taylor 1
Jamie Taylor Posted January 30, 2023 Posted January 30, 2023 I have raised the concern with our Dev team, will keep you guys informed.
Shockyrowan Posted January 31, 2023 Posted January 31, 2023 I’m having the same issue as well Jamie Taylor 1
Jamie Taylor Posted January 31, 2023 Posted January 31, 2023 This was a known issue with Pro & Free versions of Pulseway, people using the Team version are not impacted.  However, the issue is now resolved.  Shockyrowan 1
ChittyNas Posted June 27, 2023 Posted June 27, 2023 I am having that issue now. Has something changed since your last post?
Administrators Anne Posted July 12, 2023 Administrators Posted July 12, 2023 Hi @ChittyNas Apologies for the late reply, I was on PTOÂ Are you still facing the above issue? If so please let me know and I'll help you out.Â
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