Not working after upgrade to Win11Pro

[LaMpiR]

Hi. I have been using a free version and it has been amazing. Unftortunately, after I have upgraded my Win10 laptop to Win11, it's not working. I can start the manager, but I get the message that the service is not installed. Uninstalled everything, downloaded Pulseway_x64.msi and I get this error when trying to install it. After that, the old version cannot be removed.

Please help.

 

I have Windows 11 Pro 21H2.

[Paul]

Hi there,

Try running the following command as an administrator and then restart the Pulseway Manager app:

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\InstallUtil.exe "C:\Program Files\Pulseway\PCMonitorSrv.exe"

-Paul

[LaMpiR]

1 minute ago, Paul said:

Hi there,

Try running the following command as an administrator and then restart the Pulseway Manager app:

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\InstallUtil.exe "C:\Program Files\Pulseway\PCMonitorSrv.exe"

-Paul

Hi. Tnx for the quick reply. This is what I get.

Quote

 

C:\WINDOWS\system32>C:\Windows\Microsoft.NET\Framework64\v4.0.30319\InstallUtil.exe "C:\Program Files\Pulseway\PCMonitorSrv.exe"
Microsoft (R) .NET Framework Installation utility Version 4.8.4161.0
Copyright (C) Microsoft Corporation.  All rights reserved.

Exception occurred while initializing the installation:
System.IO.FileNotFoundException: Could not load file or assembly 'file:///C:\Program Files\Pulseway\PCMonitorSrv.exe' or one of its dependencies. The system cannot find the file specified..

C:\WINDOWS\system32>

 

 

[Paul]

It looks like the Pulseway agent isn't even installed. That's odd. Your best bet would be to copy the Pulseway folder from another computer and then manually register the service.

Alternatively try using a tool such as CCleaner to remove the Pulseway app registration from the registry.

-Paul

[LaMpiR]

4 minutes ago, Paul said:

It looks like the Pulseway agent isn't even installed. That's odd. Your best bet would be to copy the Pulseway folder from another computer and then manually register the service.

Alternatively try using a tool such as CCleaner to remove the Pulseway app registration from the registry.

-Paul

I have removed it completely and tried to install it again when I got the error from the picture in the first post.

Edited September 12, 2022 by LaMpiR

[LaMpiR]

Small update. During the installation, an option for Install for just me what selected. When I selected "install for everyone", it worked.

[Paul]

Excellent, glad to hear you've managed to get it installed.

-Paul