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Posted

Several Linux machines behind proxy server are suddenly showing as offline.   No changes to proxy or network so assume there has been a software update?

Quote

May 16 09:24:56 tscaccess1 systemd[1]: Started Remotely Monitor and Control IT Systems.
May 16 09:24:56 tscaccess1 pulseway[604790]: Starting Pulseway Daemon version 8.11 (2022050601)
May 16 09:24:56 tscaccess1 pulseway[604790]: Configuration read successfully!
May 16 09:24:56 tscaccess1 pulseway[604790]: Could not get server info SOAP 1.1 fault SOAP-ENV:Server[no subcode]
                                             "No Recovery"
                                             Detail: get proxy host by name failed in tcp_connect()
May 16 09:24:56 tscaccess1 pulseway[604790]: Could not get existing notifications: SOAP 1.1 fault SOAP-ENV:Server[no subcode]
                                             "No Recovery"
                                             Detail: get proxy host by name failed in tcp_connect()
May 16 09:24:56 tscaccess1 pulseway[604790]: Last error getting group policy SOAP 1.1 fault SOAP-ENV:Server[no subcode]
                                             "No Recovery"
                                             Detail: get proxy host by name failed in tcp_connect()
May 16 09:24:56 tscaccess1 pulseway[604790]: Settings loaded from policy successfully
May 16 09:24:59 tscaccess1 pulseway[604790]: Error getting update SOAP 1.1 fault SOAP-ENV:Server[no subcode]
                                             "No Recovery"
                                             Detail: get proxy host by name failed in tcp_connect()
May 16 09:24:59 tscaccess1 pulseway[604790]: Error while registering computer:SOAP 1.1 fault SOAP-ENV:Server[no subcode]
                                             "No Recovery"
                                             Detail: get proxy host by name failed in tcp_connect()
May 16 09:25:05 tscaccess1 pulseway[604790]: Error while registering computer:SOAP 1.1 fault SOAP-ENV:Server[no subcode]
                                             "No Recovery"
                                             Detail: get proxy host by name failed in tcp_connect()

I have tested with the proxy server configured as an IP Address, and hostname.    The above is when configured with IP Address.

config.xml

Edited by JBB
Adding config.xml file

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Affected machines are Ubuntu Server 18.04.6 LTS and 20.04.4 LTS

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