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Pulseway

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Android app not waking or shutting down pc

Posted

I recently bought the Samsung galaxy note and installed pc monitor on it. For some reason over wifi and cell network I can't control my pc. It was working on my old phone just a few days ago. It works fine over wifi on mt iPad. The ports are forwarded and I've validated and restarted the monitored pc but no luck. Any ideas?

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Hello,

Can you verify the device policy ?

As well, check the Devices tab in PC Monitor Manager and see if the new device is authorized.

  • Author

I checked the device policy and it was set at full acess. I also deleted and reinstalled the device.

Open PC Monitor Manager on that computer and go to the Devices tab. Make sure the device is authorized - eventually remove it from that list and add it again.

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.