I recently bought the Samsung galaxy note and installed pc monitor on it. For some reason over wifi and cell network I can't control my pc. It was working on my old phone just a few days ago. It works fine over wifi on mt iPad. The ports are forwarded and I've validated and restarted the monitored pc but no luck. Any ideas?

Hello,

Can you verify the device policy ?

As well, check the Devices tab in PC Monitor Manager and see if the new device is authorized.

I checked the device policy and it was set at full acess. I also deleted and reinstalled the device.

Open PC Monitor Manager on that computer and go to the Devices tab. Make sure the device is authorized - eventually remove it from that list and add it again.