Hoping someone can help with this as I can't find a clear answer...
I have a simple query to call from the servicedesk/tickets endpoint, but I'm unable to get the filter working with a DateTime column.
In the code block below, Filter 1 (on the TickerNumber) & Filter 2 (on the SLA Status) both work fine and give the expected results, but Filter 3 (on Actual Resolution) returns a (400): Bad Request error. It does this whether I create the datetime programmatically as in Filter3, or hard-code it as in Filter4.
Hoping someone can help with this as I can't find a clear answer...
I have a simple query to call from the servicedesk/tickets endpoint, but I'm unable to get the filter working with a DateTime column.
In the code block below, Filter 1 (on the TickerNumber) & Filter 2 (on the SLA Status) both work fine and give the expected results, but Filter 3 (on Actual Resolution) returns a (400): Bad Request error. It does this whether I create the datetime programmatically as in Filter3, or hard-code it as in Filter4.
Does anyone know where I'm going wrong?
Thank you in advance!