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Urgent - Supervision down ?

flydev
in General

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Posted

Hello,

Look like your service are down ?  We are blind now, we didn't receive any supervision events from our infrastructure.

 

Trying to log on your backend, an error occure " Database Query Exception" on the login panel ⚠

 

Thanks for any update.

 

 

 

Edited by flydev

  • Administrators

Hi @flydev,

Apologies for that. Our hosting provider GigeNET had a scheduled network maintenance which was expected to upgrade the network infrastructure and it has caused continuous interruptions for the storage network used by the database clusters which eventually has caused the database connection to be interrupted. Our team has identified the issue and resolved it. All services are now operational. We apologize for the inconvenience caused.

-Paul

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