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Remote Control 8.7.1 missing Organization or not refreshing with new Organization


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Posted

Support,

 

I have created a new Organization with the correct Site and Agent Group. No different to my all other Org setup.

 

On my laptop, I can see the new Organization with the Agent. On my PC, the Organization is missing. I've un-installed and installed the Remote Desktop Client and is now on version 8.7.1

 

My current workaround is using Pulseway Dashboard to access the client remote agent/pc by right-mouse click and Remote Control option.

 

Please advice how to refresh or how I can add the new Organization in my Remote Desktop Client on my PC.

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