Hello

how to sign in with mobile app with self hosted? I tried my domain as the instance but that didn’t seem to work. Much appreciated.

 

thanks

You can delete this message, it was no problem, my fault. thanks

Glad that you were able to resolve it. Have a nice day!

Hello

How do I sign in to a self-hosted mobile app? I tried using my domain as the instance, but it didn't work. Thank you very much.

thanks

Hi @JasonRoberge,

When you are in the sign-in process of Pulseway Mobile app, you will have the option to enter your username, password and also something that says "Use dedicated server".

You need to enter all above three details. Checkmark the "Use Dedicated Server" option and enter your Pulseway instance (example.pulseway.com) and then sign in.

This should work, if it does not, try to check if you are entering the details correctly by alternatively logging in to Pulseway Webapp on the PC/Mac.

You can also refer to this Pulseway website --> https://intercom.help/pulseway/en/articles/816929-incorrect-username-and-or-password-error-202-295

Thank you.