rgoldman Posted June 5, 2021 Posted June 5, 2021 Hello how to sign in with mobile app with self hosted? I tried my domain as the instance but that didn’t seem to work. Much appreciated. thanks
rgoldman Posted June 6, 2021 Author Posted June 6, 2021 You can delete this message, it was no problem, my fault. thanks
Jamie Taylor Posted June 7, 2021 Posted June 7, 2021 Glad that you were able to resolve it. Have a nice day!
JasonRoberge Posted July 17, 2021 Posted July 17, 2021 Hello How do I sign in to a self-hosted mobile app? I tried using my domain as the instance, but it didn't work. Thank you very much. thanks
Staff Robert Stan Posted July 19, 2021 Staff Posted July 19, 2021 Hi @JasonRoberge, When you are in the sign-in process of Pulseway Mobile app, you will have the option to enter your username, password and also something that says "Use dedicated server". You need to enter all above three details. Checkmark the "Use Dedicated Server" option and enter your Pulseway instance (example.pulseway.com) and then sign in. This should work, if it does not, try to check if you are entering the details correctly by alternatively logging in to Pulseway Webapp on the PC/Mac. You can also refer to this Pulseway website --> https://intercom.help/pulseway/en/articles/816929-incorrect-username-and-or-password-error-202-295 Thank you.
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